Sam the Lady Sweep
Chimney Sweeps
Sam the Lady Sweep
3 Whinmere Rd, Norwich
# Sam the Lady Sweep
Sam the Lady Sweep is a professional chimney sweeping business operating across North Norfolk, including Norwich and surrounding areas like Holt, Sheringham, Aylsham, and Stalham. Run by a husband-and-wife team, the business provides expert chimney maintenance and stove servicing to residential customers who rely on traditional heating systems.
The business specializes in chimney sweeping, stove servicing, and related maintenance work including firebrick replacement and door rope installation. Sam is a member of the Guild of Master Sweeps, ensuring customers receive qualified, professional service. The company deliberately limits appointments to six per day, allowing approximately one hour per visit—a commitment that reflects their philosophy of spending adequate time on each job rather than rushing through work.
What distinguishes Sam the Lady Sweep is their customer-focused approach and local knowledge. The team prioritises reliability and going the extra mile for clients. Anne, the business administrator, handles all enquiries via phone, text, email, or online contact, ensuring responsive communication throughout the booking process. The business maintains realistic expectations with customers about timing, acknowledging that appointment slots are approximate guides rather than guarantees.
Currently, the business is running an Easter Sale offering £10 off each sweep between 16th March and 26th April. Stove servicing bookings are accepted until 14th August. The team explicitly notes they do not handle bee removal, instead recommending a specialist service.
Sam the Lady Sweep is a professional chimney sweeping business operating across North Norfolk, including Norwich and surrounding areas like Holt, Sheringham, Aylsham, and Stalham. Run by a husband-and-wife team, the business provides expert chimney maintenance and stove servicing to residential customers who rely on traditional heating systems.
The business specializes in chimney sweeping, stove servicing, and related maintenance work including firebrick replacement and door rope installation. Sam is a member of the Guild of Master Sweeps, ensuring customers receive qualified, professional service. The company deliberately limits appointments to six per day, allowing approximately one hour per visit—a commitment that reflects their philosophy of spending adequate time on each job rather than rushing through work.
What distinguishes Sam the Lady Sweep is their customer-focused approach and local knowledge. The team prioritises reliability and going the extra mile for clients. Anne, the business administrator, handles all enquiries via phone, text, email, or online contact, ensuring responsive communication throughout the booking process. The business maintains realistic expectations with customers about timing, acknowledging that appointment slots are approximate guides rather than guarantees.
Currently, the business is running an Easter Sale offering £10 off each sweep between 16th March and 26th April. Stove servicing bookings are accepted until 14th August. The team explicitly notes they do not handle bee removal, instead recommending a specialist service.
Services offered
Chimney sweepingStove servicingFirebrick replacementDoor rope installationChimney maintenanceWood burner servicingHeating system inspectionProfessional sweep certification